Ermenegildo Zegna

Ermenegildo Zegna is a global Italian brand name in men's high fashion.

1. Surveys: We worked with Ermenegildo Zegna to understand its Brand Performance at the store level in Singapore. Eventually, we crafted the approach to survey its high profile Clientele List to help Ermenegildo Zegna understand its customers' satisfaction with the Brand and how they perceive its level of service.
Case Studies